ABOUT THE ROLE
Please note: this role is temporarily remote until Fall 2021, when the Basta team will return to in-person work in our NYC office.
As a Program Manager, you will be the first line of support for a cohort of BASTA Fellows through the 10-week formal curriculum of the BASTA Fellowship and work closely with “Powered by BASTA” partners to deliver outstanding programming to their students.
Across all BASTA programming, you will leverage a mix of the following skills and past experiences:
Facilitate in-person and virtual programming: You will facilitate whole group in-person sessions (once in-person gatherings are feasible again!) and weekly small-group virtual sessions on topics ranging from identifying strengths to editing resumes to interview skills.
Track & analyze data: You’ll carefully track each fellow’s progress through the program, collecting & analyzing data regularly to report out on results and identify areas for improvement.
Provide 1:1 coaching & feedback: You will meet with all fellows in your cohort individually multiple times across the program, providing individualized coaching & support based on fellows’ needs. You’ll also provide regular written feedback on resumes, cover letters, emails, etc. through BASTA's ”feedback channel.”
Partner with Employer Success team to connect fellows & employers: You will be the expert on your cohort of fellows and will work closely with BASTA’s Employer Success team to connect fellows to the right opportunities & support their applications.
Manage Powered by BASTA projects: You will serve as the primary relationship for some Powered By BASTA relationships and plan and track steps needed to execute successful partnerships.
On a typical day, you might:
Prepare for and facilitate a virtual workshop session for BASTA fellows and partner participants focused on interview best practices; including developing or revising its lesson plan.
Update an interview guide based on a question you’ve noticed fellows are asking consistently.
Provide written feedback on 6 cover letters and 4 follow up emails for fellows.
Follow up with a fellow about a particular job opportunity for which you think she’d be a great fit.
Have a 1:1 coaching session with a fellow who is feeling conflicted about his career interests.
Join a meeting with the Employer Success team to brainstorm ways to more effectively connect fellows to employer partners.
Plan and lead a project check in meeting with a partner point of contact; which may include reviewing session feedback and designing an upcoming workshop.
ABOUT OUR IDEAL CANDIDATE
You could be our next Progam Manager if:
You believe deeply in the inherent value and potential first-generation grads bring to the workplace and are excited to support them to achieve their career goals.
You are excited to help grow a startup, know how to embrace change and be adaptable and flexible.
You have 5+ years of professional experience facilitating adult learning experiences and have worked with college-aged young adults.
You plan and lead highly engaging learning experiences based upon principles of adult learning.
You’re a doer and a problem-solver with an eye for continuous improvement - you’re known for getting stuff done while also constantly asking if there’s a better, faster or more effective way to do it.
You have a genuine love of people and build effective relationships naturally. You listen carefully, are empathetic and seek to solve problems with people, not for them.
Finding the best way to keep track of details about young people is an enticing challenge to you, not a chore.
You take complete ownership over your work, but you’re not afraid to ask for help when you need it. You’re also willing to jump in wherever you’re needed.
You have planned and executed projects with various stakeholders.
You’re comfortable working in a virtual environment using virtual communication/collaboration tools, including Google docs, Zoom, and Slack.
You are based in or near New York City and able to attend in-person sessions, including some weekend and evening work.