Program Manager

ABOUT THE ROLE

Please note: this role is temporarily remote until Fall 2021, when the Basta team will return to in-person work in our NYC office. 

As a Program Manager, you will be the first line of support for a cohort of BASTA Fellows through the 10-week formal curriculum of the BASTA Fellowship and work closely with “Powered by BASTA” partners to deliver outstanding programming to their students. 
Across all BASTA programming, you will leverage a mix of the following skills and past experiences:  

  • Facilitate in-person and virtual programming: You will facilitate whole group in-person sessions (once in-person gatherings are feasible again!) and weekly small-group virtual sessions on topics ranging from identifying strengths to editing resumes to interview skills.

  • Track & analyze data: You’ll carefully track each fellow’s progress through the program, collecting & analyzing data regularly to report out on results and identify areas for improvement. 

  • Provide 1:1 coaching & feedback: You will meet with all fellows in your cohort individually multiple times across the program, providing individualized coaching & support based on fellows’ needs. You’ll also provide regular written feedback on resumes, cover letters, emails, etc. through BASTA's ”feedback channel.” 

  • Partner with Employer Success team to connect fellows & employers: You will be the expert on your cohort of fellows and will work closely with BASTA’s Employer Success team to connect fellows to the right opportunities & support their applications. 

  • Manage Powered by BASTA projects: You will serve as the primary relationship for some Powered By BASTA relationships and  plan and track steps needed to execute successful partnerships.

On a typical day, you might: 

  • Prepare for and facilitate a virtual workshop session for BASTA fellows and partner participants focused on interview best practices; including developing or revising its lesson plan.

  • Update an interview guide based on a question you’ve noticed fellows are asking consistently.

  • Provide written feedback on 6 cover letters and 4 follow up emails for fellows.

  • Follow up with a fellow about a particular job opportunity for which you think she’d be a great fit.

  • Have a 1:1 coaching session with a fellow who is feeling conflicted about his career interests.

  • Join a meeting with the Employer Success team to brainstorm ways to more effectively connect fellows to employer partners.

  • Plan and lead a project check in meeting with a partner point of contact; which may include reviewing session feedback and designing an upcoming workshop.

ABOUT OUR IDEAL CANDIDATE

You could be our next Progam Manager if:

  • You believe deeply in the inherent value and potential first-generation grads bring to the workplace and are excited to support them to achieve their career goals.

  • You are excited to help grow a startup, know how to embrace change and be adaptable and flexible.

  • You have 5+ years of professional experience facilitating adult learning experiences and have worked with college-aged young adults.

  • You plan and lead highly engaging learning experiences based upon principles of adult learning.

  • You’re a doer and a problem-solver with an eye for continuous improvement - you’re known for getting stuff done while also constantly asking if there’s a better, faster or more effective way to do it.

  • You have a genuine love of people and build effective relationships naturally. You listen carefully, are empathetic and seek to solve problems with people, not for them.

  • Finding the best way to keep track of details about young people is an enticing challenge to you, not a chore.

  • You take complete ownership over your work, but you’re not afraid to ask for help when you need it. You’re also willing to jump in wherever you’re needed.

  • You have planned and executed projects with various stakeholders.

  • You’re comfortable working in a virtual environment using virtual communication/collaboration tools, including Google docs, Zoom, and Slack.

  • You are based in or near New York City and able to attend in-person sessions, including some weekend and evening work.