Career Success Manager

ABOUT THE ROLE

Please note: this role is temporarily remote until Fall 2021, when the Basta team will return to in-person work in our NYC office. 

As a Career Success Manager, you will be the first line of support for a cohort of BASTA Fellows as they navigate their transitions into careers. As the lead for a cohort you will: 

  • Facilitate in-person and virtual programming: You will facilitate whole group in-person sessions and weekly small-group virtual sessions on topics ranging from identifying strengths to editing resumes to interview skills.

  • Provide 1:1 coaching & feedback: You will meet with all fellows in your cohort individually multiple times across the program, providing individualized coaching & support based on fellows’ needs. You’ll also provide regular written feedback on resumes, cover letters, emails, etc. through BASTA’s “feedback channel.”

  • Partner with Employer Success team to connect fellows & employers: You will be the expert on your cohort of fellows and will work closely with BASTA’s Employer Success team to connect fellows to the right opportunities & support their applications.

  • Track & analyze data: You’ll carefully track each fellow’s progress through the program, collecting & analyzing data regularly to report out on results and identify areas for improvement. 

On a typical day, you might: 

  • Lead 2 group virtual job search sessions with BASTA Fellows (via Zoom)

  • Update an interview guide for fellows based on a question you’ve noticed fellows are asking consistently

  • Provide written feedback on 6 cover letters and 4 follow up emails for fellows

  • Follow up with a fellow about a particular job opportunity for which you think she’d be a great fit

  • Have a 1:1 coaching session with a fellow who is feeling conflicted about his career interests

  • Join a meeting with the Employer Success team to brainstorm ways to more effectively connect fellows to employer partners

  • Prepare to facilitate a workshop session for BASTA fellows focused on interview best practices

ABOUT OUR IDEAL CANDIDATE

You could be our next Career Success Manager if:

  • You believe deeply in the inherent value and potential first-generation grads bring to the workplace and are excited to support them to achieve their career goals.

  • You understand early career recruitment processes - perhaps you’ve been a professional recruiter, you’ve supported talent acquisition teams, or you’ve worked in career services at a college/university.

  • You are excited to help grow a startup, know how to embrace change, and be adaptable and flexible

  • You have 5+ years of professional experience

  • You’ve worked with college-aged young adults

  • You’re excited about our direct-service model and you’re looking forward to coaching young people in small groups and in 1:1 settings

  • You’re a doer and a problem-solver with an eye for continuous improvement - you’re known for getting stuff done while also constantly asking if there’s a better, faster, or more effective way to do it.

  • You have a genuine love of people and build effective relationships naturally. You listen carefully, are empathetic and seek to solve problems with people, not for them.

  • You have outstanding attention to detail, strong organizational skills, and a systems-mindset. Finding the best way to keep track of details about Fellows is an enticing challenge to you, not a chore.

  • You take complete ownership over your work, but you’re not afraid to ask for help when you need it. You’re also willing to jump in wherever you’re needed.

  • You’re comfortable working in a virtual environment using communication and collaboration tools, including Google docs, Zoom, and Slack.

Bonus points if you have:

  • Experience working with/coaching first-generation college graduates

  • Experience teaching or developing and delivering training/professional development to young adults

APPLICATION